Tuesday, October 28, 2014

My Name and Reputation have been Damaged. This is the 3rd time. I am MAD as HELL and I am NOT taking it again!


I apologize for the simple format. I will be adding pictures. This is my first Blog, though I have written some before.
 
 I saw the schedual before it was posted  and I emailed this to four members with no response:
 
I know you take an interest in the Club. I know I should not bother Members with reality because they are just there to have fun. However, I was fired. I have about 100 Member’s I am going to mail the information below this to. It will take a few days as I am writing Member names as I remember them but I already have 100. Getting mailing addresses from Google will take a bit to. To say the least, I am disappointed.  Sharon may not be able to talk about this without getting fired. Richelle will probably be gone sooner than later. With both of us gone there will a large void. If Sharon is unable to fill it she will probably be blamed since she has made some complaints that have gone unanswered and be released as well. This is just my prediction.

Mike 1-513-544-6293
After working five and a half years for the Members of Wetherington Golf & Country Club,

I have been fired.

I have never been written up by any member of the Wetherington “Management.“

The employee handbook has a section for handling employee corrective action that was not used.

The employee handbook actually states the Management does not have to follow it so there is that. J

Therefore, to clear my name, I will address the many allegations that may be circulating.

The first allegation: The staff is ready to quit because of my mouth.

I said “motherfucking cocksuckers” to coworkers. It may have been because of the dance floor, but I don’t recall.

I have also said other curse things in the past.

I have also asked multiple coworkers if they are sexting me.

 I walked into the Board Room and found 2 or 3 male employees sitting in near dark with the music on low. They were rolling silverware so I told them to turn up the lights so they could see. They said they could see fine (Basically said NO) so I said “what are you really doing? Guys sitting close with the music & lights low with the doors shut...”

Guilty

 Let me explain the professional environment I used to work in at Wetherington:

1.        Employees change the Sirius channel to Gangsta Rap when we are setting up late at night. The songs are about the “N” word, Bitches, and the like. The songs are not my favorite and offend some female employees but we just turn it down at the Bar and Bistro.

2.       We needed firewood for a function, a busser wanted to go. We went to the Maintenance Barn

to get the wood. He wouldn’t help pick up the wood because he didn’t want to get dirty.

3.       A drunken employee on the clock (that had been drunk at work numerous times) chased an employee out the front door cussing at the employee. The cussing employee is still employed.

4.       Employees show porn pictures /porn movies on their phones and show other employees.

5.       Servers come to order drinks at the bar and are on their phones texting or whatever, on the clock, during service.

6.       Some Management yells at each other while employees are present.

7.       Some Management talks down to employees.

 

My roll as a bartender/ captain was such that I was to help run the place though I did not hire, fire, write-up or otherwise have any real manager power. I was a co-worker that knew a lot and was called upon to help run the place to ensure Members were taken care of. I was constantly coaching and directing staff in a positive manner. I would tell and or show them how they could improve what they were doing. Unfortunately, some of my coworkers would say no and ignore me.

 

1.       I always explained to bussers and servers that it is gross to carry dirty glasses with your fingers in the glasses. I saw this as they brought dirty glasses to the bar. I told them it is like putting your fingers in people mouths. Soap is on the other side of the building. Most of them understood. More than likely they would touch something before got back there.

One said” I wash my hands” and continued. That coworker is fragile and has some personal problems so everything I said was a problem. In addition, that coworker messed up a regular dinner groups order a few times. Approximately 10 Members requested that employee never wait on them ever again.

2.       The dance floor has to be placed square and I developed an easy system to ensure it could be done square and level without repositioning it. Three coworkers took a while to put it down. They ignored me telling them it wasn’t right, saying they would fix it later. It wastes more time doing it their way and they knew it. As they were wasting our tip pool I probably said something.

3.       I lost 2 wine keys in 3 weeks because I let coworkers borrow my work tools because they didn’t have theirs.

 

The second allegation: I didn’t have empathy for Members, and was insubordinate, comments and actions were not appropriate.

1.       A few months ago a Member came out of the upstairs Men’s restroom and said it was flooding. The urinal was overflowing. He was concerned about flooding downstairs. I said there was a drain and shrugged, appearing to not be concerned. What he didn’t know is that it had been happening off and on and someone had not been told not to fix it. I went to the bar after I stopped it but he was gone and irate.

The good news is that the Member got it fixed. The bad news, I got a rep for not having empathy.

The urinals were blocked and flooding at the Mueller Wedding. I was asked to help the boys with it and I did. In addition, after I completed my Bar duties and closing duties I spent a good amount of time making the restroom ready for Sunday Breakfast Bar.

 Reference Closing Report Oct. 4 2014

2.       Supposedly I made the comment that “Members are here I have to turn on the lights.” A Member thought I said that for her benefit as a smart ass comment. I really did not do that. Perhaps I was telling Richelle that I was going downstairs to flip the timer lights or some lights in the Bistro were not on. This goes back to a night I was not there and an Employee had difficulty turning on the Pour House lights. This was the night that a Member told an employee to tell another employee that “(they were) Fucking Stupid.”

 

3.       A Member came to the bar and asked for a beverage. I filled a high ball glass with ice and poured the Member’s preferred liquor halfway up the glass. The Member said “more.” I replied “do you want a double?”  The Member said “No, I just want more.” I replied “Whatever you want, it’s your Club.” I filled the Member’s high ball glass with liquor and a splash of mixer.

The Member came up and apologized for offending me. I told the Member I would tell GM.

The Member said “no it is over, it is just between us. But I had embarrassed them in front of their friends”  I was put in the position of serving a double and charging for a regular pour and basically giving away liquor to a Member. If I charged for the double the Member would be mad about the charge since they said NO to wanting a double. I was screwed either way. I should have just given it to them but I snapped because we get paid on sales not free drinks.

I did mess up and Sharon and I talked about it. Evidently, it was not between us and the Member complained.

 

4.       A Member came to the bar with a to-go cup. The Member asked to have a glass. It was full so I put it in a beer glass; the ice looked like from the water station. I asked what vodka the Member was drinking so I would be ready to make a new one later. The Member didn’t know what they were given. I went down to the Pour House to ask. They said the Member had not been down there. When I returned I let the Member know that they had poured Grey Goose.

I turned to talk to another Member and the Member told another Member “that’s funny; they charge me for drinks I get out of my locker.”

5.       I rolled my eyes and a Member said they saw me on a few occasions. I didn’t realize I do that. I can’t deny it. Oh well.

6.       A Member floated an idea to have a Bourbon/ Pizza night on a Monday. They were going to order in Pizza… I asked how much money. The Member said gratuity on drinks… He asked, I answered. When you ask questions, don’t expect the answer you want, unless I am your SLAVE! The last Men’s night at the Lodge I worked. Cigars were smoked inside. Money, tips to buy silence for BREAKING THE NO SMOKING LAW. Some, but Not So Much. The same thing happened in the Men’s Grill. They smoked inside and some brought their own beer. One Member gave me a 20 the next time they saw me.

7.       Why is an employee bitching about Captain pay? I was asked how she know what people make? I said that I told the employee about the tip share breakdown. Bussers ½, Servers 1, Captains 1.25, Captain Mike 1.5. I guess it really is a service charge share breakdown. Gratuity and Service Charge are legally different. I told the employee because those that make more of the service charge should be pulling more weight, why hide it, unless it is illegal?

 

8.       I did not talk to the GM with respect.

a.       Back when the previous event coordinator work at Wetherington the banquet sheets for the week were put out sometime towards the end of a Monday Golf Outing. I finished all my duties and closed the building up late. The coordinator had left and didn’t communicate anything to me. I was exhausted and went home. I came in Tuesday for Pour House and a Board Meeting. Coordinator had come in and had already left for the day. I walked in and GM indicated to make sure the Board Room was ready. No Problem. I walked in to the kitchen and Adam said your cookies are ready for the lodge. I said “what??”  I looked at the sheet(Iced Tea, Water, Lemonade, Screen Projector, Ice, Cups, Cookies). I looked in the av closet and the projectors and screens were all there. I had 30 min to set it up. I was pissed and I expressed it. GM said “there is a sheet.” I said “yeah day late.” I and an employee hustled using my car and the van. We were back at the Club, done with a few minutes to spare. The GM indicated to F&B management that I was blaming everyone but myself. I was the Closing Manager and the Manager on Duty for the event so it was my fault. Typical SOP is to set up events earlier than later.

 

b.      I was tired of working board dinners and only adding service charge on the drinks to the tip pool. One month I asked Chef what he was submitting for credit for the dinner and used that number to calculate 20%. I put that on the banquet sheet and turned it in. The response on that was “who does he think he is, he is not a manager, no one gets tipped on comp’d food. Let him know there are consequences for actions. Well, $30 goes to the gratuity pool now.

c.       I complained that the cable boxes at the bar were difficult to work and should be relocated. I don’t recall who told me but The GM said I should just move them. So I did.

d.      The GM told an employee he didn’t want anything to do with F&B

e.      I went to the hostess and gave her the fireplace gas key and told her to have a server light the fireplace. Evidently, the GM said I said he could do it. Or perhaps this occurred on another day and I don’t recall.

f.        The GM came to the bar a few years ago. I was busy, a table called me over for drinks. I made them and as I turned there was the GM standing where the servers order drinks. I asked him if he needed a drink. He said no so I gave him the drinks to take to the table. One was on the rocks, one was a high ball. I told him they know which is which. He was shocked I did that.

g.       I didn’t check my phone to find out a meeting was cancelled and Sharon was sick. I had plans to have dinner with my Dad. I dropped my truck at my Dad’s and drove his car to Wetherington for the meeting. Found it was cancelled and I was supposed to work and close instead. I Texted Betsy “B.S. I have plans.” I went back to my Dad’s and ran an errand while he used my truck. By the time I was able to leave it was after 4. If I had gone home it would have been 7pm before I got to work. Therefore, I went to Wetherington to cover Sharon’s shift. I was wearing shorts and a collared shirt. Event Coordinator was freaking. “GM will never allow you to wear that.” She didn’t want to stay. GM said I could stay in the office until closing. I could not be out in the dining room in my attire (great idea, on tip pool but not working.) I said I was supposed to have dinner with my Dad but I was better than nothing. He said I should go have dinner. I said it was too late!

I went to leave but came back in to put 3 cokes with a carryout I had rung and got the Member’s son as he was going down the steps. I then went back and got some clothes I had left in the office. This was the night that the Event Coordinator rushed everybody out and set up Rotary so bad that Donna wrote a letter to Sharon & Event Coordinator. Why is it Sharon actually covers the Event Coordinator’s shifts when she is sick but the Event Coordinator is not the same type of team player?

h.      A coworker in the Men’s Grill told me a cash paying guest refused to pay 9 dollars for a hot dog. They had purchased a 6 pack special for $17.50 earlier and now it was $23.50 plus the hot dog. Another employee had not wrung the ticket to get the ++ (tax & tip). I stopped in again later to find out what happened and the GM was there. I asked the coworker if they had come back to pay and found out the first employee didn’t know what ++ was. I left the GM to explain it the “captain.”

i.         A Member broke a golf club over the beverage cart with an employee in it. Same Member urinated off the porch and stated he wanted to pee on Sharon’s desk. She has to stay away from him while he is using the Club. Neither apology nor consequence.

 

9.       I made comments about 25%.

 

All banquets, weddings, golf outings and club functions have 25% of the service charge kept by the Club. It is supposedly legal. However, I find it funny that employees can’t drink at the employee party because it is a family event. Yet when your employees wait on you on Mother’s Day, Easter, Halloween Hay Ride, Christmas Brunch, Holiday Party, Twilight Golf, Ladies Nights, Member/ Guest, Member /Member… the Club takes 25% of the gratuity.

When a server makes more money at Bob Evans, and you put an ad on Craigslist and no one applies it is hard to complain.

 

 

I welcome any other allegations!

 

I was a team player and made improvements wherever I could.

 

1.      Moved Shelves to store chafers on instead of in broken plastic tubs

2.      Built wine bins from scrap wood in upstairs liquor room

3.      Built new shelves in downstairs liquor room

4.      Relocated cable boxes at bistro bar

5.      Built cable box shelf for left tv at bistro bar

6.      Built shelf to raise microwave and red bull cooler to open up counter

7.      Built shelves at bar computer to make room for wine glasses and get liquor out for display

8.      Built step shelves

a.      To display ports

b.      To have gins better displayed

c.       To display tequilas

9.      Built shelves to hold shot glasses

10.  Moved shelves from lodge to beer cooler to make accessing beers easier

11.  Built shelf in pour house to split up cable boxes

12.  Got the TV sound set up in the pour house this summer and got cable set up for cell phone, radio or CD player

13.  Designed system for dance floor to be placed square

I designed this after 3 employees worked on it for a couple hours and did it real crooked. I took pictures it was that bad. I told them it needed to be fixed. They said they couldn’t fix it and left. I stayed for a couple hours and redid it.

 

 

I do not want my job back. Why would I want to work somewhere that drives me angry with people not being on the team? The Managers talk about Team but Sharon is the only one.
 
I then emailed, mailed and HAND DELIVERED this:
 
RE: Mike being fired
 
See if your name is in here!
I know you take an interest in the Club. Employees should not bother Members with employee reality because Members are just there to have fun and they should be. However, I was fired.  I don’t know why. I was just taken off the schedule. You are owners therefore I am mailing at least 75 Members the information below. I also emailed it to a few before I finished it. This is it. Read, share, frame, scrap book or shred it.
After working five and a half years for the Members of Wetherington Golf & Country Club,
I have been fired.
I have never been written up by any member of the Wetherington “Management. “
The employee handbook has a section for handling employee corrective action that was not used.
The employee handbook actually states the Club does not have to follow it so there is that. J
Therefore, to clear my name, I will address the many allegations that may be circulating.
The first allegation: The staff is ready to quit because of my mouth.
I said “motherfucking cocksuckers” to coworkers. It may have been because of the dance floor, but I don’t recall.  ACCORDING TO THE COWORKERS I DIRECTED THIS COMMENT TO, THEY WERE NOT OFFENDED. 
I have also said other curse things in the past.
I have also asked multiple coworkers if they are sexting me.
 I walked into the Board Room and found 2 or 3 male employees sitting in near dark with the music on low. They were rolling silverware so I told them to turn up the lights so they could see. They said they could see fine (Basically said NO) so I said “what are you really doing? Guys sitting close with the music & lights low with the doors shut...”
Guilty
 The professional environment I used to work in at Wetherington:
1.        Employees change the Sirius channel to Gangsta Rap when we are setting up late at night. The songs are about the “N” word, Bitches, and the like. The songs are not my favorite and offend some female employees but we just turn it down at the Bar and Bistro.
2.       We needed firewood for a function, a busser wanted to go. We went to the Maintenance Barn to get the wood. He wouldn’t help pick up the wood because he didn’t want to get dirty.
3.       A drunken employee on the clock (that had been drunk at work numerous times) chased an employee out the front door cussing at the employee. The cussing employee is still employed.
4.       There is a lot of sexual innuendo.
5.       A Captain and a coworker “left the screen up because we are short, have small hands and are not strong enough to take it down. “ Really! A chair or ladder and the job would be done. Reference Closing Report Oct 6th
6.       I came in on Wednesday Oct 8th and found a large bag of bar trash from the bistro bar, in front of the dumpster. I guess the trash from Oct. 6th was too heavy for the Captain to put away.
7.       Employees show porn pictures /porn movies on their phones and show other employees.
8.       Servers come to order drinks at the bar and are on their phones texting or whatever, on the clock, during service.
9.       Some Management yells at staff
10.   Some Management yells at each other while employees are present.
11.   Some Management talks down to employees.
12.   Chef posted that profanity is degrading and unprofessional so I tried to not do that in the kitchen.
 
My roll as a bartender/ captain was such that I was to help run the place though I did not hire, fire, write-up or otherwise have any real managerial power. I was a co-worker that knew a lot and was called upon to help run the place to ensure Members were taken care of. I was constantly coaching and directing staff in a positive manner. I would tell and or show them how they could improve what they were doing. Unfortunately, some of my coworkers would say no and ignore me.
 
1.       I always explained to bussers and servers that it is gross to carry dirty glasses with your fingers in the glasses. I saw this as they brought dirty glasses to the bar. I told them it is like putting your fingers in people mouths. Soap is on the other side of the building. Most of them understood. More than likely they would touch something before they got back there.
One said” I wash my hands” and continued. That coworker is fragile and has some personal problems so everything I said was a problem. In addition, that coworker messed up a regular dinner group’s order a few times. Approximately 10 Members requested that employee never wait on them ever again.
2.       The dance floor has to be placed square and I developed an easy system to ensure it could be done square and level without repositioning it. Three coworkers took a while to put it down. They ignored me telling them it wasn’t right, saying they would fix it later. It wastes more time doing it their way and they knew it. As they were wasting our tip pool I probably said something.
3.       I lost 2 wine keys in 3 weeks because I let coworkers borrow my work tools because they didn’t have theirs. (in car, in purse, or don’t have one) If I don’t let them borrow it, I am being mean.
 
The second allegation: I didn’t have empathy for Members, and was insubordinate, comments and actions were not appropriate.
1.       A few months ago a Member came out of the upstairs Men’s restroom and said it was flooding. The urinal was overflowing. He was concerned about flooding downstairs. I said there was a drain and shrugged, appearing to not be concerned. What he didn’t know is that it had been happening off and on and someone had not been told not to fix it. I went to the bar after I stopped it but he was gone and irate.
The good news is that the Member got it fixed. And he and I, I believe, are cool.
The bad news, I got a rep for not having empathy for Members.
 
2.       The urinals were blocked and flooding at the Mueller Wedding. I was asked by The Event Coordinator to leave the bar to help the boys with it and I did. In addition, after I completed my Bar duties and closing duties I spent a good amount of time making the restroom ready for Sunday Breakfast Bar. Reference Closing Report Oct. 4 2014
 
3.       The Malone Wedding, Mrs. Malone was asking Richelle about things not being done.
Richelle delegated. Then Richelle asked a server if they were doing anything, they weren’t so she recruited her to help pass champagne at the front door. Ashley made a smart ass comment   “Richelle is the event coordinator now.” Where were her Captains? Around that time I answered a phone call. It was for The Event Coordintaor. I said she was with a Wedding and the caller said the Lodge was set for 25 and should have been for 41. They asked if they should come up and I said no, I will send people down, which I did.
 
4.       When Sharon was in Denver and I was at Norris Lake. The Thomas’ party was not set up and Richelle was the one the Thomas’ went to. Why was it not set up? Mike and Sharon were not there to BABYSIT! Where was the other half of the TEAM?
 
5.       4th of July, I saw big weeds 4ft tall to the right of the sidewalk steps going to the pool. Evidently I was in a not caring mood and did nothing. I admit I did not take care of this and should have.
 
6.       Friday Oct.  17th I sent pictures to the Managers, Captains, Servers and Bussers of trash overfilling outside and stacked chairs strewn about by the scoreboard. Early golfers and the Wedding party would have been out there. I fixed it all. Reference Closing Report Oct. 17th
Staff was mad I sent it to everyone. Everyone needs to know what show ready is and is not.
7.       At the end of the Wedding on the 18th, the groom came up to the bar and asked what they should do with the center pieces. I told him we should check with Ashley, to which he replied “Is she still here?” I guess she had not been checking on them. I led him to her in her office.
 
8.       There is green mold on the fence facing the parking lot. Lots of Members and employees walked by that all season. I should have cleaned it.
 
9.       Supposedly I made the comment that “Members are here I have to turn on the lights.” A Member thought I said that for her benefit as a smart ass comment. I really did not do that. Perhaps I was telling Richelle that I was going downstairs to flip the timer lights or some lights in the Bistro were not on. This goes back to a night I was not there and an Employee had difficulty turning on the Pour House lights. This was the night that a Member told an employee to tell another employee that “(they were) Fucking Stupid.”
 
10.   A Member came to the bar and asked for a beverage. I filled a high ball glass with ice and                                      poured the Member’s preferred liquor halfway up the glass. The Member said “more.” I replied “do you want a double?”  The Member said “No, I just want more.” I replied “Whatever you want, it’s your Club.” I filled the Member’s high ball glass with liquor and a splash of mixer.
             
The Member came up and apologized for offending me. I told the Member I would tell Dana.
      The Member said “no it is over, it is just between us. But I had embarrassed them in front of
      their friends”  I was put in the position of serving a double and charging for a regular pour and
       basically giving away liquor to a Member. This is illegal. If I charged for the double, the
          Member would be mad about the charge since they said NO to wanting a double. I was
        screwed either way. I should have just given it to them but I snapped because we get paid on  
          sales not free drinks. I did mess up and Sharon and I talked about just giving them what
         the want. Evidently, the Member was not truthful about it not between us because the          Member  complained.
11.    A Member came to the bar with a to-go cup. The Member asked to have a glass. It was full so I put it in a beer glass; the ice looked like from the water station. I asked what vodka the Member was drinking so I would be ready to make a new one later. The Member didn’t know what they were given. I went down to the Pour House to ask. They said the Member had not been down there. When I returned I let the Member know that they had poured Grey Goose.
 I turned to talk to another Member and the Member told another Member “that’s funny; they charge me for drinks I get out of my locker.”
12.   I rolled my eyes and a Member said they saw me on a few occasions. I didn’t realize I do that. I can’t deny it. Oh well.
13.   A Member floated an idea to have a Bourbon/ Pizza night on a Monday. They were going to order in Pizza… I asked how much money. The Member said gratuity on drinks… He asked, I answered. When you ask questions, don’t expect the answer you want, unless I am your SLAVE! The last Men’s night at the Lodge I worked. Cigars were smoked inside. Money, tips to buy silence for BREAKING THE NO SMOKING LAW. Some, but Not So Much. The same thing happened in the Men’s Grill. They smoked inside and some brought their own beer. One Member gave me a 20 the next time they saw me.
15.   Why is an employee bitching about Captain pay? I was asked how does she know what people make? I said that I told the employee about the tip share breakdown. Bussers ½, Servers 1, Captains 1.25, Captain Mike 1.5. I guess it really is a service charge share breakdown. Gratuity and Service Charge are legally different. I told the employee because those that make more of the service charge should be pulling more weight, why hide it, unless it is illegal?
 
16.   I did not talk to the GM with respect.
a.       Back when the previous event coordinator work at Wetherington the banquet sheets for the week were put out sometime towards the end of a Monday Golf Outing. I finished all my duties and closed the building up late. The coordinator had left and didn’t communicate anything to me. I was exhausted and went home. I came in Tuesday for Pour House and a Board Meeting. Coordinator had come in and had already left for the day. I walked in and GM indicated to make sure the Board Room was ready. No Problem. I walked in to the kitchen and Adam said your cookies are ready for the lodge. I said “what??”  I looked at the sheet (Iced Tea, Water, Lemonade, Screen Projector, Ice, Cups, and Cookies). I looked in the av closet and the projectors and screens were all there. I had 30 min to set it up. I was pissed and I expressed it. GM said “there is a sheet.” I said “yeah day late.” I and an employee hustled using my car and the van. We were back at the Club, done with a few minutes to spare. The GM indicated to F&B management that I was blaming everyone but myself. I was the Closing Manager and the Manager on Duty for the event so it was my fault. So I was a “manager” when convenient. Typical SOP is to set up events earlier than later.
b.      I was tired of working board dinners and only adding service charge on the drinks to the tip pool. One month I asked Chef what he was submitting for credit for the dinner and used that number to calculate 20%. I put that on the banquet sheet and turned it in. The response on that was “who does he think he is, he is not a “manager,” no one gets tipped on comp’d food. Let him know there are consequences for actions. Well, $30 goes to the service charge pool now.
c.       I complained that the cable boxes at the bar were difficult to work and should be relocated. I don’t recall who told me but The GM said I should just move them. So I did.
d.      The GM told an employee he didn’t want anything to do with F&B
e.      I went to the hostess and gave her the fireplace gas key and told her to have a server light the fireplace. Evidently, the GM said I said he could do it. Or perhaps this occurred on another day and I don’t recall.
f.        I was busy, a table called me over for drinks. I made them and as I turned there was the GM standing where the servers order drinks. I asked him if he needed a drink. He said no so I gave him the drinks to take to the table. One was on the rocks, one was a high ball. I told him they know which is which. He was shocked I did that.
g.       I didn’t check my phone to find out a meeting was cancelled and Sharon was sick. I had plans to have dinner with my Dad. I dropped my truck at my Dad’s and drove his car to Wetherington for the meeting. Found it was cancelled checked my phone found that  I was supposed to work and close instead , according to a text from Betsy. I Texted Betsy “B.S. I have plans.” I went back to my Dad’s and ran an errand while he used my truck. By the time I was able to leave it was after 4. If I had gone home it would have been 7pm before I got to work due to the distance and rush hour. Therefore, I went to Wetherington to cover Sharon’s shift. I was wearing shorts and a collared shirt. Ashley was freaking. “Dana will never allow you to wear that.” She didn’t want to stay. Dana said “(you) could stay in the office until closing. You cannot be out in the dining room dressed like that; do you know how many emails I would have to answer?” (Great idea, on tip pool but not working.) I said I was supposed to have dinner with my Dad but I was better than nothing. He said I should go have dinner. I said it was too late!
I went to leave but came back in to put 3 cokes with a carryout I had rung and caught  the Member’s son as he was going down the steps without his drinks. I then went back and got some clothes I had left in the office. This was the night that The Event Coordinator rushed everybody out and set up Rotary so bad that Donna wrote a letter to Sharon & and the Event Coordinator. Why is it that Sharon actually covers The Event Coordinator’s shifts when she is sick but the Event Coordinator is not the same type of team player?
h.      A coworker in the Men’s Grill told me a cash paying guest refused to pay 9 dollars for a hot dog. They had purchased a 6 pack special for $17.50 earlier and now it was $23.50 plus the hot dog. Another employee had not wrung the ticket to get the ++ (tax & tip). I stopped in again later to find out what happened and the GM was there. I asked the coworker if they had come back to pay and found out the first employee didn’t know what ++ was. I left the GM to explain it the “captain.”
i.        A Member broke a golf club over the beverage cart with an employee in it. Same Member urinated off the porch and stated he wanted to pee on Sharon’s desk. Sharon has to stay away from him while he is using the Club. Neither apology nor consequence.
 
17.   I made comments about 25%.
All banquets, weddings, golf outings and club functions have 25% of the service charge kept by the Club. It is supposedly legal. So, when your employees wait on you on Mother’s Day, Easter, Halloween Hay Ride, Christmas Brunch, Holiday Party, Twilight Golf, Ladies Nights, Member/ Guest, Member /Member, Margaretville … the Club takes 25% of the gratuity.
When a server makes more money at Bob Evans, and you put an ad on Craigslist and no one applies it makes you wonder.
 
18.   My hair and beard were a problem as a face of Wetherington.  I was depressed and not getting up in time to get a haircut. I was considering being Captain Morgan for Halloween and I told a few Members as well as a former Member (Mr. Borke, who drinks Captain Morgan!) Members stated Abe Lincoln, Professor, Worlds Most Interesting Man, Duck Dynasty, and ISIS. So I guess it depended on their predisposed mindset.
                                      I welcome any other allegations!
I was a team player and made improvements wherever I could.
I reduced beverage inventory time by 50% saving over $1,300 a year.
 
1.      Moved Shelves to store chafers on instead of in broken plastic tubs
2.      Built wine bins from scrap wood in upstairs liquor room
3.      Used Drainage Pipe to store 2 Wine bottles high in the “wine by the glass”
cooler, making storage, inventory and retrieval easier
4.      Built new shelves in downstairs liquor room
5.      Relocated cable boxes at bistro bar
6.      Built cable box shelf for left tv at bistro bar
7.      Built shelf to raise microwave and red bull cooler to open up counter
8.      Built shelves at bar computer to make room for wine glasses and get liquor out for display
9.      Built step shelves
a.      To display ports
b.      To have gins better displayed
c.       To display tequilas
10.  Built shelves to hold shot glasses
11.  Got the wires and routers in Sharon’s office off the floor
12.  Moved shelves from lodge to beer cooler to make accessing beers easier
13.  Built shelf in pour house to split up cable boxes
14.  Replaced rubber elbow at bar sink with larger one so it wouldn’t fall off and flood
15.  Placed old lexan lid in cooler so beers wouldn’t break martini glasses
16.  Got the TV sound set up in the pour house this summer and got cable set up for cell phone, radio or CD player
17.  Designed system for dance floor to be placed square
I designed this after 3 employees worked on it for a couple hours and did it real crooked. I took pictures it was that bad. I told them it needed to be fixed. They said they couldn’t fix it and left. I stayed for a couple hours and redid it.
 I am not doing this to get my job back. Why would I want to work somewhere that makes me depressed & angry half the time? Why work with and for people not really interested in putting the effort needed to be on the team? The Managers talk about Team but Sharon is the only one of the 3 that really has your CLUB’s back.
How many original ideas did I come up with and implement to improve your CLUB as a lowly mediocre bartender/captain in spite of all the stuff you read or have heard.
Sincerely,
 
Mike aka “Dr. Feelgood” aka “the General”
 
P.S. Mr. Kelly Pickworth is the only Member I know of that has apologized and meant it. He gave me the nickname “the General.” Thank You Mr. Pickworth!
 
 
I then Sent the following to the staff:
I ask every one of you:
Amy, Ashley, Linda, Betsy, Cheryl, Dale, Bridgett, Richelle, Lori, Sharon, Melissa, Nick, Todd, Dana, Tim, Donna, Nicki, Marcy, Alex, Brady, Evan, Ricky, Alec, Jami, Darlene, Josh, Debbie, Osso, Raika, Adam, Chef, Rick, Caesar, Rico, and (I am sorry I can't remember the new dish guy and Ricky's coworker) and anyone else I may have missed, to understand my bad attitude.
As a team player I had always helped everyone even if we didn’t get along all the time, to get the job done for customers and Members. Unfortunately, I shut down a little bit on a few of you, Dale, in particular.
 Base pay at $4 hr was fine when server minimum was $2.13. It’s not $2.13 anymore.
 Current server minimum wage is $3.98, so to keep the same ratio servers at WGCC should have a base pay of $7.47.
Well, I was topped out at $6.00 with a 1.5% share of the gratuity pool. That means I was making what a server should make, off their backs. They in turn were making less. Bussers even less.
It is a dog eat dog world with the little people fighting for scraps. The problem is we are not dogs.
I understand everyone needs a job to live.
We are supposed to live and play.
We are not supposed to struggle for scraps to live, in a civilized society.
Perhaps you are told to quit and get a real job. Taking care of Members is not a real job? It seemed like work to me. They want what they want. RIGHT ON SHARON!
Michael Robert Hoyt
 
 
It doesn’t matter how many ata-boys you get?
The numbers for Mike:
 
He can list about 100 members from memory so that means 200 people because of the well known “couple effect.” In addition, there are probably 50 more members (100 people) that slipped Mike’s mind or that have resigned. So Mike has had positive interactions with 300 individuals at a, conservative, 25 times a year for 5.5 years.
For those of you that remember enjoying math problems this is probably fun. I know it is fun for Mike.
So, a conservative number of positive member interactions for Mike would come to 41,250.
Let’s have some more fun and continue playing with the numbers.
The conservative amount of time Members spend per visit for food and beverage operations in Country Club environments is (Mike doesn’t know so let’s make an  educated guess from experience) determined by combining the amount of time spent at the bar with their dining time and their after dinner bar time. So Members usually come to the bar for 30 minutes. Dinner adds 1.5 hours, with after dinner drinks adding 30 minutes. The total is 2.5 hours. Since Mike is trying to be conservative and not blow smoke he rounds down to 2 hrs.
So there is a new number. 41,250 visits that last 2 hours add up to 82,500 hours of member satisfaction.
Let’s add a new level to our math.
Sharon has worked twice as long so she has 82,500 visits
Let’s add another level.
Banquets, Golf Outings, Cub Events and Weddings bring in a number of outsiders that add more positive visits to both Sharon and Mike.
I tried to contact JOHN BOEHNER. Unfortunately, Mr. Boehner has a zip code lock on his email contact page. I didn't want to fraud a zip code and be ignored.
Instead I attempted to reach Mr. Boehner through his wife,who is also a Member at Wetherington Golf & Country Club. The only way I eamil her was through her Sibcy Cline work email.
I sent this:

MichaelRobert Hoyt michaelroberthoyt@gmail.com

Oct 28 (1 day ago)
to dboehner
 
Mr. Boehner,
I sincerely to not want to embarrass anyone.
I am willing to drop all of this if you and Dr. Bob Buring deliver my termination report to me personally, or transport me to a secure location were the three of us can have an honest conversation.
If I had any intention of hurting Mr. Boehner I could have poisoned his wine at Wetherington many many times.
I do not believe I have lied about anything nor exaggerated.
This is extremely urgent. Tuesday. Earlier the better.
Talk to Dr. Bob Buring. PLEASE!!!!
We can work together and succeed or..... fail miserably.
My phone died. I am at home.
I have a dog and cat so please do not bust in.
I will leave my lights on inside and out all night.
You probably already know where I live.
3904 Matson Ave.
Deer Park, Ohio 45236-6336
 
 
The reply came at 9:53 am.
I won't tell you because it is probably illegal to say.
There was official legal mombo jumbo private, confidental, delete, don't forward, don't save.
I replied but deleted it per the mumbo jumbo
 
IF YOU WANT TO KNOW ASK HER
 
Dr. Bob Buring is a friend of mine. He and his wife have always been extremely nice.
Know you all know where I live. :)
 
Oh well, I said I was mad about getting fired and I meant it! Whatever it takes I get to the bottom of it! I have a rep to keep!